Run by nature lovers for nature lovers
Payment
For first time customers we ask for a 50% deposit payed by bank transfer or credit/debit card at the time of the booking. We do not require a deposit from return customers.
Cancellation more than 14 days before check-in.
Deposits will be refunded*.
Late cancellation (more than 1 day before check-in).
We will be as flexible as possible and will refund any money paid* in cases of illness or travel plan changes due to events outside your control.
* (less any credit card charges)
Payment
We ask for full payment at the time of the booking. This is payed through the OTA.
Late cancellation
We will of course, honour the cancellation/refund policy which we have set up with the OTA, however, in the case of a cancellation outside the stated policy, we will not refund any money. So, for instance, if you fall ill shortly before arriving or have to cancel your trip due to events outside your control, we will not lose out financially. It will be between yourselves and the OTA to come to some arrangement.
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