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Baan Maka Nature Lodge

Run by nature lovers for nature lovers

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Book direct with us or through an online travel agency

We have a booking engine on-site which allows you to book directly with us. We are also listed with several online travel agencies (OTA's) such as Booking.com and Trip.com. The rooms will cost the same to you but it is important that you know the benefits of each method. (Update on 13/08/24. As Booking.com have been cheating by selling our rooms at discounted rates we now add 10% to their room charges to bring it back to parity. This means it is now cheaper to book directly through us than through booking.com unless they are giving you a 10% discount).

OTA's typically charge us a commission of about 18% of the booking fee which amounts to about 40% of our potential profit at current room prices.

So, obviously, it is beneficial to us if you make your booking directly. In order to make it beneficial to you as well, we offer a much more flexible cancellation policy than that offered through the OTA's.

Direct

Payment

For first time customers we ask for a 50% deposit payed by bank transfer or credit/debit card at the time of the booking. We do not require a deposit from return customers.

Cancellation more than 14 days before check-in.

Deposits will be refunded*.

Late cancellation (more than 1 day before check-in).

We will be as flexible as possible and will refund any money paid* in cases of illness or travel plan changes due to events outside your control.

* (less any credit card charges)

Online Travel Agency

Payment

We ask for full payment at the time of the booking. This is payed through the OTA.

Late cancellation

We will of course, honour the cancellation/refund policy which we have set up with the OTA, however, in the case of a cancellation outside the stated policy, we will not refund any money. So, for instance, if you fall ill shortly before arriving or have to cancel your trip due to events outside your control, we will not lose out financially. It will be between yourselves and the OTA to come to some arrangement.



Check-out bill

We prefer to be paid in cash or by bank transfer to avoid bank charges. It is possible to pay be credit card but we will add 3% to the bill to partially cover the bank charges.


Thanks for your help.

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